CONTACT BY EMAIL

This website and the NONSEEN store are operated by VYAQ, Inc. under the NONSEEN brand.

For product, order, payment, shipping, return, or refund questions, contact NONSEEN Customer Care directly.

Email
help@nonseen.com

Phone
+1 (310) 460-7950

Customer Care hours
Monday–Friday, 10:00 AM–5:00 PM PT

Response time
We aim to respond within 1 business day, excluding weekends and public holidays.

ORDER HELP

Before contacting us, have the following available:

• order number or public order reference
• email used for the order
• product name
• photographs for damaged/incorrect-item requests

Do not send full card numbers, account passwords, or one-time access codes.

CONTACT FORM